WEBSITES · GUIDE · 8 MIN READ

What should a business website include, and what affects the cost?

A checklist for what you need, and a guide to what you’re paying for.

The Digitally Clicked team
Last updated 25 October 2026

THE SHORT ANSWER

A good business website makes it obvious within seconds what you do and for whom, loads fast on a phone, proves you’re credible and makes the next step easy. The cost depends on how many pages you need, how custom the design is, who writes the words, the features you need and whether you’re moving an existing site.

The must-haves

  • A clear headline that says what you do, for whom, and the result.
  • A dedicated page for each main service.
  • An About page with real people and a real story.
  • Proof: reviews, results, case studies, client logos.
  • A clear call to action on every page.
  • Fast loading on mobile.
  • Technical SEO basics: titles, headings, structured data, a sitemap.
  • Analytics and conversion tracking.
  • Privacy policy, terms and a facts page.

What drives the cost

FactorLower costHigher cost
Size5 to 10 pages30 pages or more
DesignAdapted templateFully custom design
WordsYou supply the copyProfessional copywriting
FeaturesContact formBooking, e-commerce, integrations
Starting pointBrand new siteMigrating content, redirects and SEO

Template or custom?

A well-chosen template, properly adapted, can be a smart choice if you need to move quickly. A custom design makes sense when you need to stand out in a crowded market or have specific needs.

Either way, the words and the structure matter more than the visuals. A beautiful site that confuses visitors still won’t bring in enquiries.

Ongoing costs to plan for

  • Hosting and domain renewal.
  • Security updates and backups.
  • Small content changes and new pages.
  • Ongoing SEO and content if you want the site to grow.

Red flags in a website quote

  • No mention of SEO, redirects or speed.
  • You won’t own the website or the domain.
  • Hosting you can’t move without paying a penalty.
  • No testing on mobile devices.

Always make sure your domain, hosting account and website files are in your name.

Key takeaways

  1. 01Clarity, speed, proof and a clear next step come first.
  2. 02Size, design, words and features drive cost.
  3. 03The words matter more than the visuals.
  4. 04Make sure you own your site and domain.

Common questions

It depends on size and content. A focused site often takes several weeks; larger custom builds take a few months. Waiting on content is the most common cause of delay.

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