AEO · Answer engine optimisation

Be the answer when your customers ask AI.

Answer engine optimisation (AEO) is how you get your business named and recommended when people ask ChatGPT, Google’s AI Overviews, Gemini, Perplexity or Claude for help. We’re an AEO agency for ambitious businesses, and we explain every step in plain English.

What is AEO, in one minute?

Imagine a very well-read friend. When someone asks, “Who’s a good accountant near me?”, the friend recommends the names they’ve read clear, trustworthy things about.

AI tools work a bit like that friend. AEO makes sure that when they look, your business is the clearest, most trustworthy answer they find.

AEO, SEO and GEO: what’s the difference? Pick one to compare.

Stands for
Answer engine optimisation
Gets you into
The direct answers AI tools give
Success looks like
Your business named in the answer
Works best
Together with SEO

Why does it matter now?

More and more people skip the list of links. They ask an AI tool, get one answer, and act on it. If that answer names your competitor and not you, you never even get the chance to impress them.

The good news: most businesses haven’t started yet. Moving now means fewer people to beat.

How we do AEO: Found, Trusted, Chosen

Tap a step to see what happens.

Check where you stand

We ask the AI tools the questions your customers ask, and record what they say about you and who they recommend instead.

What you get each month

  • An AI visibility report: which tools mention you, for which questions, and who they name instead
  • New or improved answer pages and FAQs
  • Technical fixes and structured data
  • Profile and listing updates
  • A short, plain-English summary and next month’s plan

What we won’t promise

No one controls what an AI tool says, so no honest agency can guarantee you’ll be named. What we promise is the work that makes you the strongest candidate, and honest numbers every month.

How long does AEO take?

Your own business name and very specific questions (“best vegan bakery near me”) often improve first. Broader questions usually take three to six months, the same as good SEO.

Questions about AEO

Who it’s for: businesses whose customers research before they buy, from professional services firms and healthcare providers to B2B and technology companies and fast-growing online brands.

No, but they’re close cousins. SEO gets you into Google’s results; AEO gets you named in AI answers. Much of the work helps both.

People also ask

More questions about AI search, answered

See all 46 answers →

Which AI tools do you optimise for?

ChatGPT, Gemini, Perplexity, Microsoft Copilot, and Google’s AI Overviews and AI Mode, plus other assistants that search the web before answering.

Why do AI tools recommend my competitors?

Usually because they’re described more clearly, listed more consistently, or mentioned more often by the sources AI tools trust.

What is an “entity”, and why does it matter?

An entity is how AI tools understand your business as one clear thing: who you are, what you do, for whom and where. Clear entities are easier to recommend.

Does schema markup help with AI search?

It helps machines understand your pages and is part of solid foundations. It isn’t a guarantee on its own.

Can AI tools say wrong things about my business?

Yes. They repeat what they find. Fixing the source, such as old listings or unclear pages, is how you correct them.

Do reviews and forums affect AI answers?

Often. AI tools frequently cite review sites and community discussions when recommending businesses.

Go deeper in the Journal

Let’s make marketing the easy part.

Tell us where you are and where you’d like to be. We’ll tell you, honestly and simply, how we’d get you there. Twenty minutes, free, zero pressure, and not a single buzzword.